Ask any question about cycles, temperatures, moisture, machines or business ops — and get grounded answers cited to the academy knowledge base.
Type "my strawberries came out chewy — what temp should I be running?" and hit enter. No prompt engineering required.
The assistant retrieves relevant lessons, cycle data, and calculator formulas — then answers using them, with the source pinned to the reply.
Follow the citation to read the full lesson, or one-click into the calculator with the assistant's numbers pre-filled.
Ask follow-ups and it remembers the machine you told it about, the product you're running, and the batch numbers you shared earlier.
No made-up "as an AI language model" — every claim links back to a specific lesson, calculator or forum thread.
Describe the symptom (foamy, chewy, crystallized, undried center) and it walks you through the likely cause + how to fix it next batch.
Ask for a "starter cycle for chicken thighs on a mid-size home freeze dryer" and get a full temperature, pressure and time recipe tuned to your machine size — no brand names required, the assistant supports every home and commercial size on the market.
Even when you ask a question we haven't covered, it searches every course, every forum reply, and every calculator note in one shot.
Refuses to make up cycles for food it doesn't have data on. Would rather say "I don't know" than invent numbers.
Machine started making a weird noise mid-cycle? Ask right now — no need to wait for a Facebook group to reply.
Trying a new product for the first time? Get a starter cycle grounded in the closest published lesson, then iterate.
Perfect way to poke at the science without reading 4 whitepapers — ask "why does secondary drying need to be so long?" and get the physics in a paragraph.
A frontier-class model (GPT / Claude / Gemini switchable) wrapped with a retrieval layer that pulls from our lessons and cycle library first, so answers are grounded in freeze-dry reality — not the general internet.
Yes. Conversations aren't used to train external models. Only you (and admins for support purposes) can see your chat history.
If you're signed in and grant access, yes — you can say "look at my last batch of tomatoes and tell me why the yield was low" and it'll pull the batch record.
Yes — the app is a Progressive Web App (a website that installs like a real mobile app when you tap "Add to Home Screen"), so it works exactly like a native chat app right beside your machine, even without opening a browser.
Sign up free — the AI Assistant is included on every tier.
One-tap access from your home screen — desktop or mobile.